Too much choice? episode artwork

EPISODE · Jan 26, 2023 · 28 MIN

Too much choice?

from The Bottom Line · host BBC Radio 4

If you've ever felt bamboozled by the sheer range of biscuits at your local supermarket or in a quandary over which pair of headphones to buy from the plethora on offer, then you're not alone. Studies suggest that consumers can struggle to make decisions when there is too much choice. So how much choice should businesses offer their customers? And how can retailers help us navigate the dizzying array of products out there?Evan Davis brings together a perfectly chosen group of experts to discuss.GUESTSDr. Paul Marsden, Consumer Pscyhologist, Business School, London College of Fashion , University of Arts LondonLaurence Mitchell, Buying Director, Electricals and Home Technology, John Lewis Partnership Donna Smith, Managing Director, Thursday Cottage Ltd.andPaul Stainton, Retail Consultant, IPLC PRODUCTION TEAMProducer: Julie Ball Researcher: Marianna Brain Editor: China Collins Sound: Rod Farquhar and Neil Churchill Production Co-ordinators: Sophie Hill and Siobhan Reed

Episode metadata supplied by the publisher feed · Published Jan 26, 2023

If you've ever felt bamboozled by the sheer range of biscuits at your local supermarket or in a quandary over which pair of headphones to buy from the plethora on offer, then you're not alone. Studies suggest that consumers can struggle to make decisions when there is too much choice. So how much choice should businesses offer their customers? And how can retailers help us navigate the dizzying array of products out there?Evan Davis brings together a perfectly chosen group of experts to discuss.GUESTSDr. Paul Marsden, Consumer Pscyhologist, Business School, London College of Fashion , University of Arts LondonLaurence Mitchell, Buying Director, Electricals and Home Technology, John Lewis Partnership Donna Smith, Managing Director, Thursday Cottage Ltd.andPaul Stainton, Retail Consultant, IPLC PRODUCTION TEAMProducer: Julie Ball Researcher: Marianna Brain Editor: China Collins Sound: Rod Farquhar and Neil Churchill Production Co-ordinators: Sophie Hill and Siobhan Reed

PodParley-generated summary based on available episode metadata and transcript content.

NOW PLAYING

Too much choice?

0:00 28:56

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of The Bottom Line?

This episode is 28 minutes long.

When was this The Bottom Line episode published?

This episode was published on January 26, 2023.

What is this episode about?

If you've ever felt bamboozled by the sheer range of biscuits at your local supermarket or in a quandary over which pair of headphones to buy from the plethora on offer, then you're not alone. Studies suggest that consumers can struggle to make...

Can I download this The Bottom Line episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!