Top 5 Pain Points in the Collision Industry with Aaron Schulenburg

Jason Stahl interviews Aaron Schulenburg, executive director of the Society of Collision Repair Specialists (SCRS), on five issues he is hearing from SCRS members in their respective marketplaces that are making running a collision repair business more challenging today, including:Escalating insurer cost pressure disrupting shop operationsConsumers increasingly being asked to repair cost gaps out of pocket due to insurer pushbackRepair complexity outpacing shop compensation modelsSurging administrative workload — with AI not being a cure-allDeclining car count creating market instability