EPISODE · Mar 30, 2026 · 37 MIN
Top Priorities for CSCOs in 2026 (And What Boards Are Still Getting Wrong)
from Supply Chain Now · host Supply Chain Now
Supply chain disruption isn’t slowing down, it’s becoming the baseline. So what separates leaders who keep up from those who fall behind?In this episode, Scott Luton sits down with Mike Griswold, Vice President Analyst at Gartner, to break down what it takes to lead in 2026. Mike revisits key lessons from the pandemic, including why top organizations “handle hard better,” and explains why “winning in the turns” still applies in today’s environment of constant disruption.They also unpack where many leaders are misreading AI, especially as supply chain and IT continue to converge, and what that means for CSCOs. You’ll hear Gartner’s top three priorities for supply chain leaders, plus practical examples of how AI is already improving decision-making, from vendor selection to faster insights.Jump into the conversation:(00:00) Intro(02:17) What the pandemic taught supply chain leaders about handling hard(06:02) A broader perspective on AI and the rise of LLMs(08:40) Why winning in the turns still matters(12:15) Quantum risk and the future of data security(14:56) Why so many leaders are misreading AI strategy(19:00) The top priorities for CSCOs in 2026(22:53) Where agentic AI is creating real value(27:34) What supply chain leaders in 2050 may say about today(31:38) Join the conversation at Gartner Supply Chain SymposiumAdditional Links & Resources:Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Connect with Mike through email: [email protected] more about Gartner: https://www.gartner.com/enLearn more about the Gartner IT Symposium/Xpo™ 2026 conference: https://www.gartner.com/en/conferences/na/symposium-usLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/priorities-cscos-2026-boards-still-getting-wrong-1564 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at [email protected]© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What this episode covers
Supply chain disruption isn’t slowing down, it’s becoming the baseline. So what separates leaders who keep up from those who fall behind?In this episode, Scott Luton sits down with Mike Griswold, Vice President Analyst at Gartner, to break down what it takes to lead in 2026. Mike revisits key lessons from the pandemic, including why top organizations “handle hard better,” and explains why “winning in the turns” still applies in today’s environment of constant disruption.They also unpack where many leaders are misreading AI, especially as supply chain and IT continue to converge, and what that means for CSCOs. You’ll hear Gartner’s top three priorities for supply chain leaders, plus practical examples of how AI is already improving decision-making, from vendor selection to faster insights.Jump into the conversation:(00:00) Intro(02:17) What the pandemic taught supply chain leaders about handling hard(06:02) A broader perspective on AI and the rise of LLMs(08:40) Why winning in the turns still matters(12:15) Quantum risk and the future of data security(14:56) Why so many leaders are misreading AI strategy(19:00) The top priorities for CSCOs in 2026(22:53) Where agentic AI is creating real value(27:34) What supply chain leaders in 2050 may say about today(31:38) Join the conversation at Gartner Supply Chain SymposiumAdditional Links & Resources:Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Connect with Mike through email: [email protected] more about Gartner: https://www.gartner.com/enLearn more about the Gartner IT Symposium/Xpo™ 2026 conference: https://www.gartner.com/en/conferences/na/symposium-usLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/priorities-cscos-2026-boards-still-getting-wrong-1564
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Top Priorities for CSCOs in 2026 (And What Boards Are Still Getting Wrong)
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