TP224 - The Pivot Into the New Normal

As health organizations start planning for the return to some form of normalcy, post-pandemic, it’s important to stop and consider what the new normal could look like. In this episode, hosts Reed Smith and Chris Boyer discuss a survey reporting on US consumer sentiment, discuss how hospitals can succeed as care evolves to digital and even ruminate about the end of the waiting room. They are joined by the hosts of the The Morning Fix by 510k Cafe podcast, Amy Shephed and Julie Dye, who share how medical technology companies are also shifting to address this new marketplace Mentions from the Show: Survey: US consumer sentiment during the coronavirus crisis It's Time To Build: How Hospitals Can Thrive As Care Goes Digital Virtual Waiting Rooms Key for Post-COVID Patient Experience Efforts The Morning Fix by 510k Cafe podcast Amy Shepherd on LinkedIn Julie Dye on LinkedIn Amy Shepard on Twitter Julie Dye on Twitter Find Us Online:  Touchpoint podcast Twitter Reed Smith Twitter Chris Boyer Twitter Chris Boyer website Learn more about your ad choices. Visit megaphone.fm/adchoices