TP247 - The Digital “Revolving” Door

While hospitals and health systems are beginning to embrace Digital Front Door strategies, are they enough? In this episode, Chris Boyer and Reed Smith discuss the concept or a “digital revolving door” - in which patients (both new and existing) are beginning to turn to the internet before, during and after their care and share research on how health care leaders are starting to look at digitizing all elements of the patient journey. They are joined by Dave Dolton of DocASAP who shares his view on the opportunity healthcare has to turn patients into digital patents.  Mentions from the Show: TP183 – The Digital Front Door is Neither the “Front” Nor a “Door 76% of patients leave physician's office unsatisfied, turn to the internet to supplement visits  Digital Front Door 2021 - A View Through the Eyes of Market Leaders Dave Dolton on LinkedIn Dave Dolton on Twitter DocASAP.com Find Us Online:  Touchpoint podcast Twitter Reed Smith Twitter Chris Boyer Twitter Chris Boyer website Learn more about your ad choices. Visit megaphone.fm/adchoices