TP263 - The Purpose of Consumerism

Healthcare leaders now understand the transformative effect that consumerism is having on their industry. In this episode, Reed Smith and Chris Boyer share how consumerism has shifted in the last two years, how to use these shifts to drive experience, and then Chris Bevolo joins to share his perspective on the future of our industry and other insights from his new book, Joe Public 2030: Five Potent Predictions Reshaping How Consumers Engage Healthcare. Mentions from the Show:  Conscious consumerism has bounced back after a pandemic low It’s all about the consumer: Healthcare Marketing Executives Focus for 2022 Consumerism and the Empowered Patient Experience Chris Bevolo on LinkedIn Chris Bevolo on Twitter Joe Public 2030 book Revive Health Touchpoint.health Chris Boyer on LinkedIn Chris Boyer on Twitter Reed Smith on LinkedIn Reed Smith on Twitter Learn more about your ad choices. Visit megaphone.fm/adchoices