TPM Podcast Episode 22 - The Most Expensive Role in Your Business is Undefined

️ Episode 22: The Most Expensive Role in Your Business? Undefined. Undefined roles bleed profit. In this episode, T2 and Tommy P reveal how vague responsibilities, unclear expectations, and “everyone owns it” thinking can quietly destroy your margins. They break down: Why accountability gaps cost real money How to build an accountability chart that actually works What tasks are slipping through the cracks (and who should own them) How the Performance Margin system helps clarify roles and tighten execution ✅ TPM Challenge:List every critical outcome in your business. Who owns it? If the answer is “kind of everyone,” you’ve got a leak. Learn more at www.totalprofitmanagement.com Chapters (00:00:10) - The most expensive rule in the business(00:00:25) - The Real Cost of Fuzzy Accountability(00:02:56) - Why Do Business Owners Outgrow Their Organization Chart?(00:04:57) - What's the Difference Between an OC Chart and an Accountability Chart?(00:07:14) - Accountability Chart Challenge