Tracking KPI's in a Visualization Room

This week on Transit Unplugged, we’re bringing you an international perspective. Paul Comfort sits down with Laurence Broseta, International CEO of Keolis Group, for a front-row look at how one of the world’s largest operators is reimagining public transit. With operations in 13 countries, Keolis is doing more than running trains and buses—they’re building tools like visualization rooms to improve ops in real-time, championing revolutionary technology, and leading major projects like Grand Paris Express and Canada’s high-speed ALTO corridor. Laurence shares what it’s like adapting the European subcontractor model to North America. She also gives us a glimpse into Keolis’ recruitment strategy, their evolving leadership culture, and how they’re pushing beyond sustainability goals to future-proof ridership. If you want to know what transit looks like when it’s run like a global system—this is the episode. 00:00 Introduction and Conference Overview 01:27 Interview with Laurence Broseta Begins 02:43 Keolis Group and Global Operations 06:44 Visualization Rooms and Operational Excellence 10:34 Keolis in North America: Challenges and Successes 13:52 Leadership and Recruitment at Keolis 16:51 High-Speed Rail in Canada: The ALTO Project 18:24 Global High-Speed Rail Developments 23:56 North American Transit Operations 26:02 Future of Public Transportation 28:14 Conclusion and Farewell Creator, Host & Producer — Paul Comfort Executive Producer — Julie Gates Producer — Chris O'Keeffe Editor — Patrick Emile Associate Producer — Cyndi Raskin Special thanks to: Brand Design — Tina Olagundoye Social Media — Tatyana Mechkarova 📩 Got a question or comment? Email us at [email protected] ⚠️ Disclaimer The views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.