EPISODE · Feb 26, 2026 · 20 MIN
Tracking Referral Partners
from From Coffee to Cases with Delisi Friday · host fromcoffeetocases
Episode Summary: In this episode of From Coffee to Cases, Delisi Friday addresses the challenge of tracking referral partners effectively, especially as your network grows. She breaks down strategies for starting small with Excel spreadsheets, capturing essential personal and professional details, and scaling up to more advanced CRMs as your referral network expands. Delisi also emphasizes the importance of integrating tracking systems with your case management software, setting notifications, and establishing accountability to ensure referrals remain consistent and relationships stay strong. Key Takeaways / Timestamps: 00:00 – 05:00 | Starting Small with Referral Tracking 05:00 – 10:00 | Expanding Beyond Small Networks 10:00 – 15:00 | Choosing the Right CRM 15:00 – 20:00 | Using Data Proactively 20:00 – 20:05 | Staying Connected Show Description: From Coffee to Cases is a podcast tailored for small law firm attorneys aiming to enhance their business through strategic referral systems and data-driven decision-making. Delisi Friday, the host, offers invaluable insights and practical solutions to transform law firms into referral-based powerhouses. Recommended Resources / Links: Excel referral tracking template: firstcallfriday.com/resources Connect with Delisi Friday: LinkedIn Visit Delisi Friday: firstcallfriday.com
What this episode covers
In this episode of From Coffee to Cases, Delisi Friday addresses the challenge of tracking referral partners effectively, especially as your network grows. She breaks down strategies for starting small with Excel spreadsheets, capturing essential personal and professional details, and scaling up to more advanced CRMs as your referral network expands. Delisi also emphasizes the importance of integrating tracking systems with your case management software, setting notifications, and establishing accountability to ensure referrals remain consistent and relationships stay strong.
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Tracking Referral Partners
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