Tracking the right marketing metrics, and conversations to change culture

from Business Essentials · host SoundCartel

Are you tracking the right metrics - and having the right conversations? In this week’s episode, digital marketing expert Jason Le explains why many businesses rely on “vanity metrics” that look impressive but don’t reflect real performance. As Founder and Director at JNRY Digital, Jason shares how to refocus on the metrics that really reflect growth ... and explains what LTV:CAC ratio means (and why you need to know your company’s ratio). Then, leadership consultant Sue Barrett - founder and CEO of Barrett Consulting Group and the Selling Better movement - explores how meaningful conversations can transform workplace culture. She outlines how leaders hoping to shift the culture of their team can benefit from shifting from top-down broadcasting to genuine listening and ongoing dialogue. If you’re considering launching a podcast to grow your authority and client base, reach out to our team to learn how we can support you. Business Essentials is produced by soundcartel.com.auSee omnystudio.com/listener for privacy information.

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This episode is 27 minutes long.

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This episode was published on March 15, 2026.

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