Training Customer Service Reps

from CX RIOT RADIO · host David Powers

In this episode of Caffeinated CX we talk training. This is an outline of our training curriculum we use for brand new Customer Service Reps. And it works.  Things covered in this episode: Onboarding Company Culture and Values Stoicism Customer Experience Icebreakers. If you have any questions, please reach out to me on LinkedIn: https://www.linkedin.com/in/davidjpowers2/ The Caffeinated CX LinkTree: https://linktr.ee/caffcx

Episode metadata supplied by the publisher feed · Published May 13, 2022

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Training Customer Service Reps

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