Training for Workplace Violence | Terry Conlon

This week we’re going on to the front lines of workplace violence to uncover the full extent of its impact on fellow security professionals and what they’re exposed to on a daily basis. It’s easy to become overly focused in your specific area or speciality but there is much we can learn from our colleagues across the industry who are experiencing similar challenges in different scenarios. As EP professionals, what lessons can we learn from the solutions they’re implementing?On this week’s show we catch up with Terry Conlon, Training Manager at RFC Security, based out of Ireland. With Terry’s help we’re going to unpack this topic so that we can get a broader idea of the issues faced by our industry colleagues and what we can learn from their experiences.In this episode we’ll discover:The shocking statistics that lay bare the extent of workplace violence that security professionals are dealing with.The impact that this exposure is having on our colleagues and across the wider industry.Where we’re lacking as an industry and what we can do to address those shortcomings.And finally, we’ll take a look at the security scene in Ireland, the unique challenges and how the operating environment differs from the UK and US.Unsurprisingly, a lot of the problems are rooted in training standards and as Terry so aptly puts it…“If you don't address the fundamental flaws within the basic training, you're leaving yourself exposed and you're leaving your employees exposed.”More about Terry:Terry has more than 23 years of experience in the security industry with 15 years at the management level. A pioneer of training development and technical innovations within the industry, as well as an experienced profit protection and security consultant.He has a Postgraduate degree in Security Management, Counter Fraud & Counter Corruption from the University of Portsmouth, and a Diploma in New Terrorism and Counter Measures as well a Diploma in Asset Risk Management from the Security Institute of Ireland. Terry established the Security Consultancy and Loss Prevention Auditing Department which operates as an internal & external commercial entity. In this role he oversees all of the training consultancies and audits myself as well as Marketing this division within the company.He is also the President & Founder of The Security Safety and Risk Executive (SSRE))which is a not for profit group incorporating Security, and Risk experts from all sectors and the Business community with the sole aim of improving standards within the industry for clients and providers alike through complete transparency.LinkedInRFC SecurityMore about the Circuit:The Circuit Magazine is written and produced by volunteers, most of who are operationally active, working full time in the security industry. The magazine is a product of their combined passion and desire to give something back to the industry. By subscribing to the magazine you are helping to keep it going into the future. Find out more >If you liked this podcast, we have an accompanying weekly newsletter called 'On the Circuit' where we take a deeper dive into the wider industry. Opt in here >The Circuit team is:Elijah ShawJon MossShaun WestPhelim RoweConnect with Us: Circuit MagazineBBA ConnectNABA ProtectorBritish Bodyguard Association