Training, Managing, and Retaining Staff
from Tipped Hosted by Devon Osborne
Learn more about Tipped. Guest featured in this episode: Devin Osborne owns and runs Fatbacks BBQ in Quincy, IL. Fatbacks started as a family-owned and run business and has grown into a neighborhood favorite where everyone is family.
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What this episode covers
While the rest of the world has adjusted to new protocols, and returning to a new normal, the restaurant industry is still faced with challenges the pandemic brought with it - particularly when it comes to staffing shortages and employee retention. A new Square Restaurant Staffing report found that workforce shortages are having a negative impact on top-line growth. We talked to Devin Osborne of Fatback’s BBQ about how he’s navigated balancing his staff and the growth of his business.
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