EPISODE · Dec 21, 2025 · 29 MIN
Training Plans and Relationship Building
from PM Collective - The ART of property management · host Ashleigh Goodchild
Send us Fan MailWe explore how Elise Thomas blends VIP portfolio management with structured leadership, turning training into a measurable, six-month plan that lifts performance. We balance tech with human touch and share low-cost learning paths that keep teams sharp and clients loyal.• role of a senior PM managing luxe clients and why it matters• time triage and keeping a hand in the portfolio to stay sharp• leadership study that changed coaching and feedback• six-month individualized training plans with sign-offs• motivation, self-education, and avoiding skill stagnation• why owners must invest in training and product updates• free learning channels for PMs without budgets• designing client experience to reduce friction and complaints• when human calls beat automation for trust and speed• premium tenant onboarding at property with manuals and kitsIf anyone wants to reach out to Elise or myself, you are welcome to. If you’re not working in a business where there is active training, please don’t victimize yourself over that. There are so many free options as well that you can access. Just reach out to one of us who can share them with you.This podcast is kindly sponsored by Longreach This podcast is sponsored by PropertyMe.Australia's #1 Property Management Software. www.propertyme.com.au
What this episode covers
Send us Fan Mail We explore how Elise Thomas blends VIP portfolio management with structured leadership, turning training into a measurable, six-month plan that lifts performance. We balance tech with human touch and share low-cost learning paths that keep teams sharp and clients loyal. • role of a senior PM managing luxe clients and why it matters • time triage and keeping a hand in the portfolio to stay sharp • leadership study that changed coaching and feedback • six-month individualized ...
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Training Plans and Relationship Building
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