Transformation (Big T and Little t) with Christine Ho

Tune in to the next episode of the UpLevel View podcast, where UpLevel Ops' Senior Advisor Sumi Trombley welcomes Christine Ho, Director of Legal Operations at Confluent, to delve into the art and science of transformation in legal operations. Discover how Christine's resourcefulness crafts both sweeping changes and subtle improvements within her team. Whether revolutionizing strategies or refining daily tasks, learn how mastering the art of being resourceful can propel legal departments forward. Don't miss these actionable insights on transforming legal ops at every level! Listen to this episode of the UpLevel View podcast for an enlightening conversation to help you improve your legal leadership vision today!   Highlights Tackling speed to execution of contracts. Emphasizing the human aspect in transformation. Measuring success with contract volume tracking. Adjusting internal perceptions of legal department bottlenecks. Successful completion of Big-T transformation. Implementing Jira for privacy and compliance team. Pilot program benefits and selection process. Overcoming idea overflow: Prioritization strategy. Struggling with budget constraints for additional transformation. Utilizing ChatGPT for e-billing when budget is a constraint. Importance of cross-functional relationships. Key advice for initiating transformations.   Episode Resources General Counsel Thought Leadership Hub at UpLevel Ops: https://uplevelops.com/gc_thoughtleadership/ Start with Why: How Great Leaders Inspire Everyone to Take Action, by Simon Sinek: https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447 https://linkforlegal.com/ Connect with Stephanie Corey https://www.linkedin.com/in/stephcorey-ulo https://fr.linkedin.com/company/uplevel-ops https://uplevelops.com/ https://linkforlegal.com/ Thought Leadership Resources from UpLevel Ops: https://uplevelops.com/legalopsresources/ Connect with Christine Ho, Director, Legal Operations, at Confluent https://www.linkedin.com/in/christine-ho-882758146/