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Transformation Stories: Digital-first Customer Centricity episode artwork

EPISODE · Apr 13, 2022 · 30 MIN

Transformation Stories: Digital-first Customer Centricity

from Valtech Café · host Valtech Café

In this podcast you'll hear about bravery in the face of uncertainty... An embracing of inevitable change and the case for storytelling as a powerful mechanism for innovation. We learn about how a hybrid skillset makes for a unique bilingual advantage in digital transformation in mulitple Canadian markets. In the case of Dan Dickinson, EVP of Technology and Digital at one of Canada's largest wine producers, Arterra Wines Canada, those 2 languages are business and technology. Both passed through a lens of digital-first customer centricity.

Episode metadata supplied by the publisher feed · Published Apr 13, 2022

What this episode covers

In this podcast you'll hear about bravery in the face of uncertainty... An embracing of inevitable change and the case for storytelling as a powerful mechanism for innovation. We learn about how a hybrid skillset makes for a unique bilingual advantage in digital transformation in mulitple Canadian markets. In the case of Dan Dickinson, EVP of Technology and Digital at one of Canada's largest wine producers, Arterra Wines Canada, those 2 languages are business and technology. Both passed through a lens of digital-first customer centricity.

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Frequently Asked Questions

How long is this episode of Valtech Café?

This episode is 30 minutes long.

When was this Valtech Café episode published?

This episode was published on April 13, 2022.

What is this episode about?

In this podcast you'll hear about bravery in the face of uncertainty... An embracing of inevitable change and the case for storytelling as a powerful mechanism for innovation. We learn about how a hybrid skillset makes for a unique bilingual...

Can I download this Valtech Café episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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