Transforming America's Favorite Seafood Restaurant: Shawn Harrs' Digital Vision | Restaurants & Franchises Series

🎙️ How Shawn Harrs Leads Digital Transformation in the Hospitality Industry In this inspiring episode, Shawn Harrs, Executive Vice President and Chief Information Officer at Red Lobster, shares his transformational journey from Disney engineer to tech leader at America's largest seafood restaurant chain. He reveals how his diverse functional background across multiple industries fuels his leadership style and how he's developed an innovative approach to leveraging data and technology to enhance guest experiences.✨ Key Insights You'll Learn:How cross-functional experience creates stronger technology leadersThe role of data analytics in driving business decisionsStrategies for creating a positive guest experience in hospitalityThe growing importance of AI in transforming customer interactionsHow to use career setbacks as opportunities for growth🌟 Key People Who Shaped Shawn's Journey:Early Mentors: Leaders at Disney who exposed him to various functional areasHiring Manager: Executive who provided constructive feedback when he didn't get a positionTeam Members: His all-female direct report team, whom he connects with female C-level mentorsDisney Colleagues: Talented peers across departments who demonstrated excellenceExternal Mentors: Industry professionals who've guided his career transitions👉 Don't miss this powerful conversation with a hospitality tech leader who turned personal challenges into leadership strengths, all while staying committed to developing others.🔗 Connect with Shawn Harrs:LinkedIn: Shawn Harrs📄 Transcript Available: Digital Hospitality: How Shawn Harrs Transforms Guest Experiences Through Technology📺 Watch on YouTube: *Inspired Stories Podcast by AddBack Benefits Agency *Subscribe and Watch🌐 Our Website: The Inspired Stories Podcast#Hospitality #TechnologyLeadership #DigitalTransformation #RedLobster #DataAnalytics #ArtificialIntelligence #CareerDevelopment #GuestExperience #AddBackBenefits #InspiredStoriesPodcast📄 Special Thanks to Anthony Codispoti & AddBack Benefits Agency:AddBack Benefits Agency - Providing innovative employee benefits solutionsWebsite: adbackbenefitsagency.com🌐 Watch on YouTube:Inspired Stories PodcastSubscribe and Watch#Hospitality #TechnologyLeadership #DigitalTransformation #RedLobster #DataAnalytics #ArtificialIntelligence #CareerDevelopment #GuestExperience #InspiredStoriesPodcast