Transforming Global Networks with AI: BT's Vision for a Programmable Core and Enhanced Customer Service

Interested in being a guest? Email us at [email protected] Bannon, the CTO of BT Business, joins us for a groundbreaking discussion on the future of networking with Network as a Service (NaaS). Expect to gain insights into how BT Group is pioneering changes across its network layers, focusing particularly on making the optical layer more dynamic and responsive. You'll hear about the ambitious reimagining of BT's global infrastructure, designed to seamlessly integrate AI, distributed cloud workloads, and tackle the complexities of modern security challenges. Discover how BT's shift to a fully programmable multi-service core is unlocking new possibilities in telecommunications, and how merging edge platforms into a unified system is reducing complexity while boosting efficiency.Listen in as we uncover the nuances of global networking innovation and regulation. With multiple landing zones for cloud data centers, BT is addressing latency issues and enhancing user experiences, while segment routing and SD-WAN integration tackle data sovereignty concerns. Colin shares his views on the critical importance of network reliability and trust across sectors like healthcare and emergency services, emphasizing how the often-invisible network functions as society's backbone. Explore BT's transformative customer service strategies, featuring integrations with platforms like ServiceNow, to provide consistent and exceptional service delivery. This episode promises an enlightening journey into BT's strategies for future-proofing network infrastructure amid evolving global demands.Everyday AI: Your daily guide to grown with Generative AICan't keep up with AI? We've got you. Everyday AI helps you keep up and get ahead.Listen on: Apple Podcasts   SpotifySupport the showMore at https://linktr.ee/EvanKirstel