Transforming Healthcare with AI: Insights from McKesson's Bilal Iqbal episode artwork

EPISODE · Jun 22, 2026 · 21 MIN

Transforming Healthcare with AI: Insights from McKesson's Bilal Iqbal

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Bilal Iqbal is the Vice President of Enterprise Contact Center & Digital Transformation at McKesson.Over 20 years, Bilal has built and led transformation mandates at Fortune 500 companies across healthcare, logistics, financial services, and telecommunications, with accountability that does not end at delivery. He owns the strategy, the investment decisions, and the outcome.What he has learned after governing up to $1B in annual investment and delivering $300M+ in realized value: the technology is rarely the hardest part. The hard part is building organizational conviction to make consequential decisions, govern investment with discipline, and execute without losing the business case along the way.

Bilal Iqbal is the Vice President of Enterprise Contact Center & Digital Transformation at McKesson.Over 20 years, Bilal has built and led transformation mandates at Fortune 500 companies across healthcare, logistics, financial services, and telecommunications, with accountability that does not end at delivery. He owns the strategy, the investment decisions, and the outcome.What he has learned after governing up to $1B in annual investment and delivering $300M+ in realized value: the technology is rarely the hardest part. The hard part is building organizational conviction to make consequential decisions, govern investment with discipline, and execute without losing the business case along the way.

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Transforming Healthcare with AI: Insights from McKesson's Bilal Iqbal

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Bilal Iqbal is the Vice President of Enterprise Contact Center & Digital Transformation at McKesson.Over 20 years, Bilal has built and led transformation mandates at Fortune 500 companies across healthcare, logistics, financial services, and...

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