Transforming Higher Ed with Digital HR

Transforming Higher Ed with Digital HRHosts: Steve Boese and Trish SteedGuest: Amanda Duval-Norwood, CHRO, Harper College SummaryIn this episode of the HR Happy Hour show, hosts Steve Boese and Trish Steed met with Amanda Duval-Norwood, the CHRO of Harper College, at Oracle AI World. They discuss the vibrant atmosphere of the conference, the operationalization of AI in business, and Amanda's journey in HR. She shares insights about Harper College, its community-focused approach, and the implementation of Oracle's HCM and ERP systems. The conversation highlights the importance of digital transformation in HR, the challenges of shared governance in higher education, and the exciting potential of AI in enhancing employee experiences. Chapters00:00 Welcome to Oracle AI World02:57 Harper College Overview07:48 Implementing Oracle Solutions12:07 Optimizing HR Processes with Technology17:31 Digital Transformation in HR21:48 The Evolution of HR Technology25:05 Embracing AI in HR Practices Thank you for your continued support of the show and subscribe wherever you get your podcasts! The HR Happy Hour Network is sponsored by Workhuman. It’s officially spooky season, but work shouldn’t feel a nightmare. If yours feels haunted by burnout and disengagement, try Workhuman. Workhuman’s #1-rated employee recognition platform connects work cultures through gratitude. Employees thank each other for great work and redeem those thanks for millions of items and experiences – keeping them engaged and productive. But here’s the coolest part: These recognition messages contain rich data. Workhuman’s AI mines it to identify quiet leaders, match mentors, and reveal team skills—enabling smarter talent decisions that generate guaranteed ROI. It’s good for people and good for business. All treats, no tricks. Visit workhuman.com to learn more. Workhuman, a proud supporter of the Happy Hour Podcast Network.