Transforming with our Customers - SAP Change Makers

What this episode covers

Show Notes: In this episode Rohan Patel, Head of Product Support – Procurement, talks about Transforming with our Customers – specifically, he explains how customer experience has overtaken price and feature quality when it comes to buying products. We will hear about the role AI plays in customer support and delve deeper into customer support for SAP Ariba, SAP Business Network, and SAP Fieldglass. Join us as we look into the future of support and how we are moving towards a predictable and self-healing IT. You don’t want to miss this episode! Find Rohan Patel | LinkedInFind Oliver Huschke | LinkedInLearn more about SAP Services and Support Additional Downloads:Download transcript as PDF file We want your Feedback! Was the content relevant to you? Was it useful? Do you have suggestions on how we can improve?Your entrance channel to us: [email protected]

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Frequently Asked Questions

How long is this episode of SAP Change Makers?

This episode is 21 minutes long.

When was this SAP Change Makers episode published?

This episode was published on November 21, 2023.

What is this episode about?

Show Notes: In this episode Rohan Patel, Head of Product Support – Procurement, talks about Transforming with our Customers – specifically, he explains how customer experience has overtaken price and feature quality when it comes to...

Can I download this SAP Change Makers episode?

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