Travel: Present and Future Outlook

Peggy talks all about how the customer experience and customer expectations are evolving, particularly in the travel, transportation, and hospitality industry. She digs into the current state of travel and looks at how it is going to change in the future. She also discusses: How much travel is up this year compared to last year. Examples of how technology can help heighten guest satisfaction while also improving worker productivity. How AI travel assistants can help the customer on the journey. peggysmedleyshow.com  (10/10/23 - 842) IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.