[Travelogue] B2B Marketing Expo and Contact Centre Tech Expo London 2023

This is another Team Tubb Travelogue!Steve McCormick catches up with Richard Tubb and Pascal Fintoni who are in London for two different yet complementary international events: the B2B Marketing Expo and the Call & Contact Centre Expo.Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the tech highlights from each expo.There are shout-outs to old and new friends and a chat about the impact of AI on all our marketing and customer service practices.Plus lessons about preparing for trade shows, and... the Team Tubb Travelogue Quiz is back!Richard and Pascal share their reactions and new findings from the two international events, the inevitable travel mishaps, food reviews and together they tackle one important question:Is knickerbocker glory better than sticky toffee pudding?Did you know...The B2B Marketing Expo showcases cutting-edge developments in marketing and features high-quality exhibitors and interactive sessions, making it a must-attend event for marketing professionals seeking the latest trends and innovations in the industry.The Call & Contact Centre Expo has become Europe's major event showcasing the latest technologies and strategies for customer engagement, and inviting organisations to transform their Help Desk experience through engaging conversations and reimagining processes.This year both events took place at the Excel Centre, London on the 29th and 30th of November 2023.Were you at the 'B2B Marketing Expo' or 'Call & Contact Centre Expo' events too? Send us a voice recording with your highlights and we will add your comments to our next Team Tubb Travelogue.