Treat Your Employees Like Children

In this episode, Tanner explores the challenge of culture change and the science behind behavior learning. It debunks the myth of change failure and emphasizes the importance of modeling and repetition in shaping organizational culture.TakeawaysCulture change requires modeling and repetitionBehavior is learned through observationChapters00:00 The Challenge of Culture Change03:13 The Science of Behavior Learning11:04 The Myth of Change Failure13:24 Culture Watches Behavior16:45 Modeling and Psychological Safety19:30 The Power of RepetitionSources:Bandura, Ross & Ross (1961) — Bobo dollCarla Shatz coined "fire together, wire together"Mark Hughes (2011) — 70% change-failure mythBrown & Treviño (2005) — ethical leadership / social learningChartrand & Bargh (1999) — the chameleon effectSy, Côté & Saavedra (2005) — the contagious leaderEdmondson (1999) — psychological safetyGoogle Project Aristotle — re:WorkDeci & Ryan — Self-Determination TheoryLally et al. (2010) — 66 days to a habit