Trends Shaping Supply Chain Strategies for 2025

In this episode of Supply Chain Now, hosts Scott W. Luton and Karin Bursa sit down with Mike Griswold from Gartner to dig into some of the biggest challenges and opportunities in the supply chain today.They discuss what we learned from the 2024 holiday shopping season, the growing problem of returns, and how AI is changing the game when it comes to managing risk. Karin and Mike also share their thoughts on why respect matters more than ever in keeping teams engaged and what supply chain leaders can do to prepare their people for the future.It’s a conversation packed with practical advice on building stronger, smarter supply chains and staying ahead in a world that’s always changing.Jump into the conversation:(00:00) Intro(06:47) Reflecting on the 2024 holiday shopping season(12:15) Addressing the challenges of returns and reverse logistics(18:30) The growing role of AI in supply chain risk management(24:05) Key trends shaping supply chains in 2024(31:20) Predictions for 2025: Risk management and diversification(37:42) The evolving role of talent in supply chains(44:18) Why respect matters in workforce retention(50:05) Final takeaways on building resilient supply chainsAdditional Links & Resources:Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Karin: https://www.linkedin.com/in/karinbursa/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- AI Insights for Smarter Shipping Strategies: https://bit.ly/40wwSWDThis episode was hosted by Scott Luton and Karin Bursa, and produced by Joshua Miranda. For additional information, please visit our dedicates show page at: https://supplychainnow.com/trends-shaping-supply-chain-strategies-2025-1381 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at [email protected]© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.