Tripp Jordan: 4,500 Sales Calls, 65% Close Rate, and the #1 Mistake Killing Contractor Profits episode artwork

EPISODE · Apr 9, 2026 · 50 MIN

Tripp Jordan: 4,500 Sales Calls, 65% Close Rate, and the #1 Mistake Killing Contractor Profits

from Dominate Ductless - Grow Your Ductless Heat Pump Profits · host Mike Cappuccio

Tripp Jordan from Sales Builder Pro shares his journey from insurance agent to top-performing HVAC comfort advisor (65% close rate over 4,500 calls) to sales trainer. The conversation exposes a shocking reality: 50% of HVAC contractors still cannot leave a quote for a heat pump system at the kitchen table. Tripp explains how Sales Builder Pro solves this with built-in ductless design calculations, real-time proposal tracking, automated follow-up systems, and the ability to quote complex multi-zone systems in under three minutes. The platform has helped contractors generate an additional $330,000 per sales rep by enabling first-call closes with higher margins. Click here to schedule your Sales Builder Pro Demo. Click here to connect with Tripp on LinkedIn. Mike Cappuccio is the founder of Dominate Ductless, a training and consultancy firm focused on helping HVAC distributors and manufacturers of ductless heat pumps position and train their contractors for rapid growth. Dominate Ductless offers group workshops for contractors as well as self-paced, online courses focused on all aspects of running and growing an HVAC contracting company. Click here to review the courses. Mike is also the founder of N.E.T.R., Inc., a Boston-area HVAC contractor specializing in the installation of ductless heat pumps where he grew the business to $15MM before selling it to Sila in 2021. Click here to learn more about growing your ductless business with Dominate Ductless.

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Tripp Jordan: 4,500 Sales Calls, 65% Close Rate, and the #1 Mistake Killing Contractor Profits

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This episode was published on April 9, 2026.

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