Trust: Competence, Care, Consistency and Courage
from Healthcare Communication: Effective Techniques for Clinicians Hosted by Barbara Lewis, MBA, interview with David Pendleton, DPhil
David Pendleton, DPhil, discusses how to sustain trust, how to address a patient when trust is lost and what to do when is trust undermined.
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This episode is 19 minutes long.
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This episode was published on October 5, 2019.
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