Trust, Tech, and Kanye: Shopify’s Scandal, Meta’s AI Bet, and Gen Z’s Shift episode artwork

EPISODE · Feb 18, 2025 · 28 MIN

Trust, Tech, and Kanye: Shopify’s Scandal, Meta’s AI Bet, and Gen Z’s Shift

from This Week In Ecommerce · host Ecom Nation

This week, Mal explores the delicate balance between technology, trust, and responsibility in ecommerce. With Shopify facing backlash over a major trust violation, Meta doubling down on AI, and Gen Z rewriting the rules of retail, there’s no shortage of shake-ups in the industry. 💡 Key Topics: Shopify’s Trust Crisis: How a major controversy put the platform in the spotlight for all the wrong reasons. Meta’s AI Takeover: More layoffs, bigger investments, and a push toward full automation. The Gen Z Retail Revolution: New insights into how this generation shops—and why traditional retail strategies won’t work on them. The Rising Importance of Transparency: Why brands and platforms must rethink trust in a digital-first world.Follow MalLinkedIn: https://www.linkedin.com/in/malchia/Website: malchia.comFollow Ecom NationLinkedIn: https://www.linkedin.com/company/ecom-nation/Website: ecomnation.com.au

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Trust, Tech, and Kanye: Shopify’s Scandal, Meta’s AI Bet, and Gen Z’s Shift

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