Trust, tech and transformation: The future of medicine in a digital age: Part 2

In the second part of their discussion, Dr. Nayyar and Dr. Sathya dive into artificial intelligence and its potential to rehumanize health care. She challenges the notion that AI will replace clinicians, arguing instead that it should augment their capabilities, enabling them to be "faster, smarter, and more able to be compassionate at the bedside." The conversation explores how AI can alleviate administrative burdens and "friction points" in the system — such as scheduling, billing and medication reconciliation — thereby restoring the human connection between doctors and patients. Dr. Nayyar also addresses the spread of misinformation, offering strategies for guiding patients to trustworthy health information and emphasizing that human judgment and relationships remain irreplaceable, especially for chronic and complex conditions. Northwell is New York State’s largest healthcare provider and private employer, with 28 hospitals, 890 outpatient facilities and more than 16,600 affiliated physicians. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. Get the latest news and insights from our experts in the Northwell Newsroom: Press releases Insights Podcasts Publications Interested in a career at Northwell Health? Visit our career site and explore our many opportunities. Watch episodes of 20-Minute Health Talk on YouTube.  For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, Instagram, X and LinkedIn.