EPISODE · May 27, 2025 · 45 MIN
Truth-Telling Techniques for High-Performance Teams
from Cornell Keynotes · host Robert Newman
The success of high-performing teams hinges on trust and transparency, yet many organizations struggle to foster open, honest communication. How can teams overcome these barriers and create a culture where the truth thrives?Join Robert Newman, Senior Lecturer and Executive Director of the Master in Engineering Management Program, as he explores actionable strategies for integrating truth telling into your team’s culture. This session will cover key insights on building psychological safety, overcoming barriers to honesty, and using proven frameworks like radical candor and nonviolent communication to foster collaboration and accountability. Discover how embracing the truth can drive innovation, strengthen relationships, and create resilient, high-functioning teams.Why telling the truth matters: How honesty builds trust, boosts collaboration, and enhances team performanceCommon barriers to truth telling: Understanding fears, biases, and organizational obstacles that can hinder open communicationPsychological safety and engagement: How creating a safe space for honesty improves team dynamics and aligns with Gallup’s G12 performance factorsProven truth-telling techniques: Practical frameworks like radical candor, nonviolent communication, and the truth-telling spectrumHow to deliver truth without harm: Strategies for balancing honesty with empathy to strengthen relationships and avoid conflictThe link between honesty and accountability: How transparency drives measurable success, improves engagement, and leads to higher team and company performance Follow eCornell on YouTube, Facebook, Instagram, LinkedIn, TikTok, and X.
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What this episode covers
Drawing from his experience as both a former CEO and Cornell faculty member, Robert Newman explains why honest communication is essential for team success, emphasizing that truth telling requires sharing genuine concerns and values, even when uncomfortable. He argues that creating psychological safety for honest dialogue isn't just morally right, but practically necessary for building high-performing teams with deeper trust and motivation. Rather than forcing agreement, Newman stresses that the goal of truth telling is to foster mutual understanding and empathy among team members.
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Truth-Telling Techniques for High-Performance Teams
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