Trying to Understand Intent

Don Crawley, Author. Trying to Understand Intent In dealing with customers, colleagues, and others, assume good intent. To be clear, I’m not naive enough to think that no one has bad intent. I just believe, deep in my heart, that most people have good intent in whatever they do. I believe that most people are honest, compassionate, hard-working, and want the best […] Trying to Understand Intent Don Crawley