TT072 – Build Trust Before a Crisis: Communication Basics for Water Systems (Part 2)

Today, we finish Tap Talk Season 6 with the second part of our conversation with Mike McGill of WaterPIO! Jennifer, Steve, and Mike discuss the importance of reliable and updated websites for water utilities, the similarities and differences in communicating about lead versus PFAS contamination, how small utilities can best communicate on these subjects, and more. We hope you've enjoyed Season 6, and we'll see you back for Season 7 soon! Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode.

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This episode is 33 minutes long.

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This episode was published on December 4, 2025.

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