TTS110 - Front Office Fails
On this week's episode, I sat down with Colleen Huff. As the "Dental Insurance Coach," Colleen is revolutionizing revenue cycle management and insurance processes for practices nationwide. Colleen's expertise culminated in her debut book, "A Mouthful of Insurance," released in July 2024. Give a listen to Greg and Colleen as they explore the journey of transitioning from a solopreneur to a business owner in the dental industry. Colleen shares her extensive background in dental management, emphasizing the importance of training and understanding the complexities of insurance. They discuss the need for business acumen among dentists, the dynamics of team support, and the role of technology in streamlining dental practices. The conversation concludes with rapid-fire questions that reveal personal insights and experiences.
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