Tue, 16th Sep 2025

In today's episode, we cover Netwealth's recent report on the paradox of client loyalty in financial advising and their suggested 12 keys to client retention. We also address concerns about unlicensed financial advising in the property investment sector raised by the Property Investors Council of Australia, which often misleads investors, potentially breaching the Corporations Act. The debate over the Reserve Bank of Australia's proposed lower card transaction fees also catches our attention, with critics arguing that customers may face higher costs despite the potential $1.2 billion annual savings for businesses. Lastly, we discuss the increasing need for robust cyber insurance and security protocols in the aftermath of cyberattacks on Fortnum Private Wealth, underlining the serious implications of unexpected legal and recovery costs on businesses in a digital-focused world.n