EPISODE · Mar 31, 2025
Tue, 1st Apr 2025
from Insurance News Wrap · host Paige Estritori
In this podcast, host Paige Estritori explores a variety of prevalent issues and updates in the Australian insurance industry. The Australian Financial Complaints Authority favored an apartment block in a case against Chubb Insurance regarding vandalism-related water damage repairs. Moreover, the New South Wales Government introduced the Claim Farming Practices Prohibition Bill 2025 to eradicate the unethical practice of claim farming, aiming to protect vulnerable individuals from dubious compensation claims. The Royal Automobile Association announced its tech integration journey, planning to significantly enhance customer service using Duck Creek's OnDemand cloud platform. Finally, the podcast stressed on the rising tension between consumer advocacy groups and insurers over unjust "poverty premiums" and "loyalty taxes", pushing for more equitable pricing in the industry.
What this episode covers
In this podcast, host Paige Estritori explores a variety of prevalent issues and updates in the Australian insurance industry. The Australian Financial Complaints Authority favored an apartment block in a case against Chubb Insurance regarding vandalism-related water damage repairs. Moreover, the New South Wales Government introduced the Claim Farming Practices Prohibition Bill 2025 to eradicate the unethical practice of claim farming, aiming to protect vulnerable individuals from dubious compensation claims. The Royal Automobile Association announced its tech integration journey, planning to significantly enhance customer service using Duck Creek's OnDemand cloud platform. Finally, the podcast stressed on the rising tension between consumer advocacy groups and insurers over unjust "poverty premiums" and "loyalty taxes", pushing for more equitable pricing in the industry.
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Tue, 1st Apr 2025
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