Turning Confrontations Into Consultations with Harpreet Chana

We are so excited to welcome Harpreet Chana, Pharmacist and Wellbeing Coach from the UK, back to Pods + PANS to talk about how pharmacists can turn confrontations into consultations. PANS' Suzanne Richards Aucoin and Harpreet talk about why conflicts happen, the different types of conflicts and how pharmacists can best approach difficult conversations with co-workers and patients.For more resources on this topic or to arrange a one-on-one coaching session with Harpreet, be sure to visit her website at www.thementalwealthacademy.comHarpreet Chana is an experienced pharmacist, certified professional coach, self-leadership trainer, international speaker and the founder of her own coaching business, The Mental Wealth Academy. Harpreet has been hired by a number of businesses and associations over the years to deliver coaching sessions and keynote speeches. Harpreet has no other declarations and conflict(s) of interest.DO YOU CURRENTLY LIVE AND/OR PRACTICE PHARMACY IN NOVA SCOTIA? BECOME A PANS MEMBER AND RECEIVE CEUs FOR LISTENING TO THIS EPISODE!Copyright NoticeBy accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.DisclaimerThe Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.Limitation of LiabilityPANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.