Turning Noise Into Opportunity: The Treble Health Story

What happens when you combine clinical credibility, a patient problem that’s flown under the radar, and a founder mindset? In this episode of First in Human, I sit down with Ben Thompson (Au.D.), founder of health-tech enabled telehealth startup Treble Health - and a YouTube creator whose tinnitus-focused videos have been viewed over 10 million times. Ben shares how he noticed an accessibility gap for tinnitus care, leveraged content creation and community building, and made the leap from 100 % clinical practice into startup mode without an MBA or device-manufacturing background. We go deep into how he uses technology, telehealth, personalized treatment, and patient-first design to deliver high-value care. Along the way, we'll touch on the clinical insights that have driven his YouTube growth - and the insights from his YouTube content that have fed directly into his company. If you’re a doctor, designer, engineer, or founder looking to get started in health-tech or build something meaningful in healthcare, this is your episode. You’ll walk away with actionable lessons on spotting unmet needs, building credibility through content, bootstrapping a practice, deciding when to scale, and what really happens when you shift from clinician to health-tech builder.