Turning One Conversation Into a Content Engine with Jess Milanes
Episode 11 of the Sales as Service podcast, hosted by Tamara Smith, titled "Turning One Conversation Into a Content Engine with Jess Milanes" was published on August 13, 2025 and runs 37 minutes.
August 13, 2025 ·37m · Sales as Service
Summary
When Studio Three 49 shifted from all-things digital to a focus on sales systems, I ran right into the same inconsistency many of my clients face - a thin digital footprint. Blogging felt like a slog. Video was a hard no. But talking? That I could do. In this episode, I’m joined by Jess Milanes, founder of KNWN, a boutique agency that helps founders turn one recorded conversation into a full content ecosystem. She’s also our podcast producer - and the person who helped me shift my mindset fro...
Episode Description
When Studio Three 49 shifted from all-things digital to a focus on sales systems, I ran right into the same inconsistency many of my clients face - a thin digital footprint.
Blogging felt like a slog. Video was a hard no. But talking? That I could do.
In this episode, I’m joined by Jess Milanes, founder of KNWN, a boutique agency that helps founders turn one recorded conversation into a full content ecosystem. She’s also our podcast producer - and the person who helped me shift my mindset from “podcasting is a heavy lift” to “podcasting is my content engine.”
Eleven episodes later, this show anchors every piece of marketing I create. Today, we’re pulling back the curtain so you can see how a lean, doable launch puts your voice in your buyers’ earbuds - long before the discovery call.
Key Takeaways
- Why podcasting is more than a visibility tool - it’s a sales strategy
- How to go from concept to confident launch
- The lean gear stack that gets the job done
- A simple roadmap that makes podcasting feel doable
- The mindset shifts that help founders get out of their own way
Sales as Service Challenge — Join Now!
- Pick one platform you can realistically commit to: podcast, LinkedIn articles, weekly newsletter, or short-form video.
- Brainstorm three anchor pieces that answer your buyers’ biggest questions or pain points—timer set for 30 minutes.
- Block time on your calendar and ship the first piece this week.
Share your chosen platform with the hashtag #SalesAsService, so I can cheer you on.
Links & Resources:
- Join us for the next SAS LIVE Office Hours Event!
- Check out the LinkedIn Lead Generator to learn how to turn simple daily actions into real conversations with potential clients.
- Learn more about Jess:
- Website: theknwn.com
- Instagram: @jessmilanes
- LinkedIn: linkedin.com/in/jessmilanes
- Resources mentioned in this episode:
Gear Recommendation: Audio-Technica ATR2100x Mic
Recording Platform: Riverside.fm
Hosting Platform: Buzzsprout
Have an episode idea? DM me on LinkedIn or Instagram and let me know.
Have an episode idea? DM me on LinkedIn and let me know!
—
Nothing happens in business — or life — until someone says hi. That's the philosophy behind Tam Smith's work as founder of Studio Three 49.
As a Sales Growth Strategist, she helps service founders build relationship-first sales systems through focused 1–3 day intensives — so they can stop relying solely on referrals, no cold pitching required. With 15+ years in sales leadership, Tam believes sales is an act of service. It's about what you give, not what you get. And when you serve well, the results always follow.
When she's not working with clients, you'll likely find her rock climbing or mapping out her next adventure with her Supermutt, Ila, in Durham, NC.
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