Turning Routine Appointments into Relationship Builders

In this episode of The Distinctive Dermatologist, Scott McKain explores how dermatology practices can turn everyday skin checks and follow-ups into powerful relationship-building moments. Routine appointments are often seen as ordinary—but they hold extraordinary potential for creating patient loyalty, increasing referrals, and strengthening trust. Discover practical ways to transform standard visits into meaningful experiences that show patients they're remembered, valued, and cared for beyond the clinical interaction. Sponsored by GentleCure from SkinCure Oncology, supporting practices committed to delivering the Ultimate Customer Experience®.