Turning transactions into trust - TimesLIVE Podcasts

What this episode covers

Capitec is using retail innovation and diversification to deliver real client benefits, drive financial inclusion and future-proof itself. In this episode, Karan sits down with Basani Maluleke, Personal Banking executive at Capitec, to explore how the bank is systematically dismantling its biggest operational challenge — branch queues — by turning supermarket till points into banking hubs and using data as a roadmap for financial inclusion.

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Frequently Asked Questions

How long is this episode of TimesLIVE Podcasts?

This episode is 9 minutes long.

When was this TimesLIVE Podcasts episode published?

This episode was published on March 18, 2026.

What is this episode about?

Capitec is using retail innovation and diversification to deliver real client benefits, drive financial inclusion and future-proof itself. In this episode, Karan sits down with Basani Maluleke, Personal Banking executive at Capitec, to explore how...

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