Twin Life Coaching & Business Services guest Richard Blank. Amplifying Leadership Podcast by Tara Lehman.

Our Amplifying Leadership podcast is where we talk about all the ways to make leadership great through our guest stories, tips, information, wins and challenges too! We will discuss all aspects of leadership and how to build great leaders or leaders-to-be. From communication, authenticity, growth, learning from mistakes, to understanding our different points of view, this podcast will broaden your horizons and allow you to hear from other leaders who you just may resonate with too. Enjoy!In this episode, Richard Blank a speaker, trainer, CEO of Costa Rica’s Call Centre, and I talk about many communication topics from conflict management, to the art of speech, empathy, and much more! Enjoy!Richard Blank appeared in an episode of the Amplifying Leadership podcast titled "From Cubical to Leadership". The podcast covers topics such as: Communication, Change management, Building teams and employees, and Professional development. https://youtu.be/5O61NBkqUbAhttps://youtu.be/vTPLnd48FCQhttps://youtu.be/_xbWJ3n8s5Ahttps://youtu.be/rKqxIZnMnqMhttps://youtu.be/LxD-d_8YLHohttps://youtu.be/_LavDP4y-5khttps://youtu.be/1j-GLTQ70XQExpectations and DisappointmentsI get disappointed more than I do angry. And I expect the most of people. So I give them the benefit of the doubt. And the majority of the people stepped up to the plate and shined and shed some skin and really showed me the best.Leadership Authenticity and Strategic CommunicationBecause if I kicked and cried like a baby in front of a hundred people, they'd laugh at me. They wouldn't respect. On the flip side, my friend, I'm also a human being. So I want them to see the passionate, true side of a man that's fighting for this. And so I'm not like what you see in the movies or out of Hollywood. I will sit down and break bread with you. I will play pinball together. And I'll not correct your grammar, but I'll make suggestions to make your rhetoric more diplomatic and strategic. I will power up your vocabulary, replace words like help and use assistant guide and LinkedIn and say for my clarification compared to, excuse me, we can, Tara, we can readjust tones. And so by doing so, these individuals will be able to have that much more balance in their work. Perspective on Learning ChallengesI put fear into perspective. You, my friend, studied French as I Spanish, as they did English, amongst other languages. So why don't we say that learning a second language is 10 times harder than any account that I'm going to put you on. Right. Okay. Okay. To me, you're like, yeah, you're right. I know I'm right. So everyone calms down. Strategic Connection-BuildingYou can feel good about yourself, even if it is, yeah, but Richard, I didn't make money today. Okay, well, did you write a composition? Did you do your due diligence and look at a LinkedIn profile and a website? Did you find some clues and some goodies out there where you can anchor with the person? And if you're sending an email or leaving a voicemail, you make it tailor-made Hosted on Acast. See acast.com/privacy for more information.