Two Hundred People Before You Board

Ever wondered what's actually happening in those crew briefing rooms before a long-haul flight? This episode traces the journey of BA178 from London to New York, revealing the invisible army of dispatchers, fuel analysts, and network planners who start working three days before you fasten your seatbelt. From combinatorial optimization algorithms to ETOPS diversion planning and the art of fuel tankering, we break down the three phases that turn a 777 into an ordinary miracle.