Two Phone Calls, One Drive Home: How Michael Harrison Built a $6M Restoration Powerhouse

Michael Harrison told his insurance agent he'd do $250,000 his first year in business. He finished at $1.6 million.In this episode, host Clinton James sits down with Michael Harrison, owner of Mid-South Restoration Services and 1-Tom-Plumber Memphis. Michael started in the trade at 14 as his brother's helper and spent 20 years learning it at franchises and independents before two phone calls on one drive home pushed him to go out on his own.You'll walk away with:How he built a 100% referral business on insurance agents and adjustersWhy he tells agents straight when a loss isn't worth filing a claim onWhy his $6M year was less profitable than his smaller yearsWhy he turned down a TPA that wanted a cut of referrals he already earnedHow he cash funded a 1-Tom-Plumber franchise to be the first call when a building floodsThe culture decision he sat on too long, and what it cost himWant to connect with Michael or learn more about Mid-South Restoration Services and 1-Tom-Plumber Memphis?www.1tomplumber.com/memphis-tnwww.midsouthrestoration.com-----Subscribe to Restoration Pros Unplugged and visit restorationprosunplugged.com-----Running a restoration company and want to get more jobs from your online marketing? Book a free discovery call with Water Restoration Marketing at https://waterrestorationmarketing.com/discovery-call/