Two Touchpoints That Win Client Trust with Tim Lovett & Lance Ingram | Franchise Focus Podcast | Hosted By Laura Blackmore #FranchiseFocus #Blackmore

from Franchise Focus Podcast · host Laura Blackmore

Two Touchpoints That Win Client Trust with Tim Lovett & Lance Ingram | Franchise Focus Podcast | Hosted By Laura Blackmore #FranchiseFocus #Blackmore👉Get your personalized Business Builder Profile: https://zorakle.net/assessment-portal/welcome/blackmore-franchise-consulting-llcIn this episode of the Franchise Focus Podcast, Laura Blackmore speaks with Tim Lovett and Lance Ingram about the two critical client touchpoints that help Waterloo Turf franchisees deliver outstanding project experiences.They explain how clear communication at key stages—before and during the project—sets expectations, builds trust, and increases referrals. These touchpoints ensure clients feel informed and confident throughout the process.Laura Blackmore ties this approach to long-term franchise success, showing how client experience directly impacts growth and reputation. This Franchise Focus Podcast episode is a must-watch for franchise owners who want repeat business and strong reviews.📌 Watch Full Episode: http://www.youtube.com/@FranchiseFocusPodcast?sub_confirmation=1🎧 Listen on Spotify: https://open.spotify.com/show/3kVi6iYayFhnLCDUb6QhXf 🎙️ Apple Podcast: https://podcasts.apple.com/es/podcast/franchise-focus-podcast/id1805450791🔗 Connect with Us:LinkedIn: https://www.linkedin.com/in/lblackmoreWebsite: https://www.blackmorefranchiseconsulting.com/contact.aspMeeting: https://calendly.com/lblackmore/30min#FranchiseFocusPodcast #LauraBlackmore #WaterlooTurf#TimLovett #LanceIngram #FranchiseOwner#NewBusiness #FranchiseTechnology#TechDriven #FranchiseSales #ClientTrust #CustomerExperience#ConstructionTech #ReputationBuilding#HomeServiceFranchise #ConstructionBusiness#SuccessMindset #BusinessPodcast#FranchiseEducation #NicheBusiness #ArtificialTurf #SmartScaling #SmallBusinessOwner #FranchiseEducation #FranchiseFocus #Blackmore #Laura #Franchise

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This episode was published on January 8, 2026.

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