U-Haul discusses how technology can help improve work/life balance in the moving business

In this episode, we hear from Brian Rutherford, Director of Software Development at U-Haul. He outlines the complexities of managing a custom, and highly complex software ecosystem, as well as the challenges of keeping track of hundreds of thousands of vehicles that are constantly being transferred between millions of customers, across 21,000 locations. He also highlights how Dynatrace’s Session Replay capabilities allows U-Haul to visually replay the complete digital experience of any customer or employee using its software, giving them powerful insights into how applications are used and understanding problems that users encounter.