UI, UX, AI - the most important acronyms in EX

From 1990s where websites were the latest and greatest to apps to designing the bridge of the future for ships...what a story - but from there to what next? - apparently wait a minute... Welcome to another Employee Experience Labs podcast from the Munich Podcast studio. Employee Experience Labs Podcasts are about HR Tech, Employee Experience, Shared Service and other interesting topics around HR at the workplace.Today's episode is an addition to our Start up and AI series we are running. But I have to admit that the company we are talking about is not really a start-up anymore... but still a company I wanted to introduce and talk to in a bit more depth - because the topic and service this company offers should and rightly so is at the center of what we do in Experience: UK and UI. I had the pleasure to talk Dave Marsh, CEO of Monochrome - a company that designs the Experience into your ServiceNow platform. And how to do this and how not to do this is what we went deep into...and much more starting from video games and going into the discussion why a good process not necessarily brings a good user experience...But listen for yourself: Dave Marsh, CEO Monochrome...Music by Bensound.