UMCU CTO Sherry Wu on AI Chatbots, FinTech Partnerships & Leading in a Male-Dominated Industry

In this inspiring episode of Software Leaders Uncensored, Steve Taplin speaks with Sherry Wu, CTO of University of Michigan Credit Union (UMCU), about building tech that drives loyalty, innovation, and impact. Sherry shares how her team transformed UMCU’s digital experience to rival big banks, integrated AI-powered chatbots, and launched real-time card issuance at Detroit Lions games. She also opens up about navigating tech leadership as a woman, building strategic FinTech partnerships, and empowering other women to rise in the financial tech world.