Unauthorised Deductions on Grants.

from Heart to Heart · host Sibongile Mofokeng & Lukho Mkwedi Phuthi

Mr. Michael Mathe from SASSA returns to clarify legality around unauthorised deductions from social grants. Legal Framework: SASSA permits only approved deductions via signed affidavits—funeral policies (max R350/grant), bank fees, approved loans. Unauthorised deductions (airtime, loans without consent, excessive fees) violate Regulation 21A; beneficiaries can block via SASSA helpline 0800 60 10 11. Resolution Steps: Visit SASSA office with ID, grant pin—demand full refund within 30 days. Report via WhatsApp 082 046 8553 or email [email protected]. New SASSA card activation stops repeat violations. Mr. Mathe warns: 1.8 million grants affected monthly; know your rights, protect your grant! Heart to Heart

Episode metadata supplied by the publisher feed · Published Mar 13, 2026

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Unauthorised Deductions on Grants.

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