EPISODE · Feb 10, 2023 · 14 MIN
UNCAGED With Rob Mcdougall
from Uncaged Show · host Uncaged Show
Today we're speaking with Rob McDougall, the president, and CEO of Upstream Works software. Upstream work software is doing some great stuff in the omnichannel contact center software space, they're aiming to build and roll out software to increase customer engagement and agent success. Their agent-first approach to the contact center has helped bring the customer journey together across all digital channels, applications, and platforms with desktop elegance.
What this episode covers
Today we're speaking with Rob McDougall, the president, and CEO of Upstream Works software. Upstream work software is doing some great stuff in the omnichannel contact center software space, they're aiming to build and roll out software to increase customer engagement and agent success. Their agent-first approach to the contact center has helped bring the customer journey together across all digital channels, applications, and platforms with desktop elegance.
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UNCAGED With Rob Mcdougall
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