Uncopyable by Steve Miller

https://thebookvoice.com/podcasts/2/audible/98464 to listen full audiobooks. Title: Uncopyable Author: Steve Miller Narrator: Jeff Moon Format: mp3 Length: 4 hrs and 32 mins Release date: 12-07-20 Ratings: 4.5 out of 5 stars, 27 ratings Genres: Customer Service Publisher's Summary: What separates average businesses from extraordinarily successful ones? Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt". Better customer service? Guess what? All of your competitors say they provide the best customer service. It's a wishy washy phrase...a vague generality with no meaningful specific. Better pricing? You're kidding, right? The company that lives on price dies on price.